Terms of service provision

By visiting our site and/or making a purchase, you engage in our "Service" and agree to comply with the following Terms of Service ("Terms of Service," "Terms"), including additional terms and policies referenced here or available via links. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or content creators.

Please read these Terms of Service carefully before using our website. By using any part of the site, you agree to comply with these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If the Terms of Service are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on the Shopify Inc. platform, which provides us with an online e-commerce platform to sell our products and services.

Section 1 – Online Store Terms

By accepting these Terms of Service, you represent that you are of legal age in your country of residence or that you are of legal age in your country of residence and have given consent for your minor dependents to use this site.

You may not transmit any worms, viruses, or destructive code.
Violation of any of the Terms results in immediate termination of Services.

Section 2 – General Terms

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except credit card information) may be transmitted unencrypted and may include (a) transmissions over various networks and (b) modifications made to comply with technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission over networks. You agree not to duplicate, copy, resell, or use any part of the Service, use of the Service, access to the Service, or any contact on the site through which the Service is provided without our express written consent.

The headings used in this agreement are added for convenience only and do not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Currency of Information

We are not responsible if the information provided on this page is not accurate, complete, or current. The materials on this page are for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or up-to-date sources of information. Any reliance on the materials on this page is at the user’s own risk.

This page may contain certain historical information. Historical information, by definition, is not current and is provided for informational purposes only. We reserve the right to modify the content of this page at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to monitor changes on our site.

Section 4 – Changes to the Service and Prices

The prices of our products may change without prior notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We are not liable to you or any third parties for any changes, price changes, suspension, or discontinuation of the Service.

Section 5 – Products

Some products may be available exclusively online through the website. These products may be available in limited quantities and are subject to return or exchange only in accordance with our Return and Refund Policy.

We have made every effort to accurately represent the colors and images of our products shown in the store. However, we cannot guarantee that the display of any color on your computer monitor will be accurate.

We reserve the right to limit the quantity of any products or Services we offer. All product descriptions or prices may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer made on this site for a product or Service is void where prohibited by law.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed using the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If changes are made to an order or it is canceled, we may try to notify you by contacting the email address and/or phone number/billing address provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You commit to promptly updating your account and other information, including email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if necessary.

More details can be found in our Return and Refund Policy.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we have no control or supervision.

You acknowledge and agree that we provide such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We accept no liability arising from your use of optional third-party tools or related to them.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and accept the terms on which they are offered by the relevant third-party provider.

In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services will also be subject to these Terms of Service.

Section 8 – Links to Third-Party Sites

Some content, products, and Services available through our Service may include materials from third parties.

Third-party links posted on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these sites and do not provide any warranties or assume any liability for third-party materials or sites, or for other materials, products, or Services offered by third parties.

We are not responsible for any damages or losses resulting from the purchase or use of goods, Services, resources, content, or other transactions made in connection with any third parties.

Please carefully review the policies and practices of any third party before engaging in any transaction. Complaints, claims, comments, or questions regarding third-party products should be directed to them directly.

Section 9 – User Comments, Reviews, and Other Submissions

If you submit certain entries to us upon our request (e.g., contest entries) or send creative ideas, suggestions, proposals, plans, or other materials without our request – regardless of the form (online, by email, traditional mail, or otherwise) – collectively referred to as "comments," you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any media any comments you provide to us. We are not obligated to:
(1) keep any comments confidential;
(2) pay any compensation for comments;
(3) respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, consider illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property rights of any party or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyrights, trademarks, privacy rights, personal rights, or any other personal or property rights. Furthermore, you agree that your comments will not contain defamatory or otherwise unlawful, offensive, or indecent content, nor will they contain any computer viruses or other malicious software that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you post and their accuracy. We accept no responsibility for comments posted by you or third parties.

Section 10 – Personal Data

The transmission of personal data through the store is subject to the rules set out in our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, typographical errors, inaccuracies, or omissions may appear on our site or in the Service, including product descriptions, prices, promotions, offers, shipping costs, delivery times, or availability.
We reserve the right to correct such errors, inaccuracies, or omissions, as well as to change or update information or cancel orders if any information on the Service or related site is incorrect, at any time, without prior notice (including after an order has been placed).
We do not commit to updating, changing, or explaining the information contained on the Service or related sites, including pricing information, unless required by law. The absence of an update date does not mean that all information has been modified or updated.

Section 12 – Prohibited Actions

Use of the site or its content for the following purposes is prohibited:
(a) illegal purposes;
(b) encouraging others to engage in illegal activities;
(c) violating international law;
(d) infringing on intellectual property rights of ours or third parties;
(e) harassment, insults, harm, defamation, intimidation, or discrimination;
(f) conveying false or misleading information;
(g) transmitting viruses or malicious code;
(h) collecting or tracking personal data of others;
(i) sending spam, phishing, pretexting, indexing, or scraping;
(j) obscene or immoral purposes;
(k) circumventing the security of the Service or related websites.
We reserve the right to terminate access to the Service in case of violation of these rules.

Section 13 – Disclaimer of Liability

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free.
The Service and all products provided through it are offered "as is" and "as available," without any express or implied warranties.
Under no circumstances shall our company or our employees, suppliers, or subcontractors be liable for direct, indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or savings, even if we have been advised of the possibility.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless us and our partners, employees, and suppliers from any claims or demands, including legal fees, arising from your violation of these Terms or laws or third-party rights.

Section 15 – Invalidity of Provisions

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, it will not affect the validity of the remaining provisions, which will remain in force.

Section 16 – Termination of Agreement

The Terms remain in effect until terminated by you or by us.
You may stop using the Service at any time by informing us or simply ceasing to use the site.
If we determine that you have violated any provision of the Terms, we may terminate the agreement immediately without prior notice.

Section 17 – Entire Agreement

These Terms and any policies we publish constitute the entire agreement between you and us, replacing all prior arrangements.
Ambiguities in the interpretation of the Terms will not be interpreted against the party that drafted them.

Section 19 – Changes to the Terms

You can review the current version of the Terms on this page at any time.
We reserve the right to update or change them at any time by publishing changes on our website.
Continuing to use the Service after changes are published signifies your acceptance of them.

Need help? Contact us

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM (CEST)

Email: info@dekorzaly.com
Phone: +447451294189
Contact form: Form