Frequently Asked Questions

When can I return a product?

Products can be returned within 30 days from the date of delivery. Detailed information about the return policy can be found in our Return and Refund Policy.

Do you charge a fee for accepting returns?

No, we do not charge any fees for accepting returned goods. Refunds are issued in full after the return is approved.

How long does it take to get a refund after sending back a product?

After receiving and inspecting the returned product, the refund will be processed within 7 business days to the original payment method used.

What if I want to make a return after 30 days?

Returns must be reported within 30 days from the delivery date. After this period, we do not accept returns.