Privacy Policy

1. Information We Collect

When using our store, we may collect the following personal data:

Full name, address, and contact details (email address, phone number, etc.).
Payment data (credit card information, billing address, etc.).
Information about purchases and orders.
Preferences and interests you share with us.
Data provided during contact with customer service, in surveys, or promotions.
Your IP address and browser details for technical purposes.

2. How We Use Your Data

We use your data to:

Process and complete transactions, including credit card verification.
Provide customer service and manage returns.
Personalize and improve your shopping experience.
Inform you about offers, promotions, and newsletters (if you have given consent).
Conduct research to optimize our services.
Fulfill legal obligations and enforce our policies.

3. Cookies and Analytics

Cookies: We use cookies to analyze site usage, improve our services, and enhance user experience. These text files help track user behavior on our website.

Disabling Cookies: Most browsers accept cookies by default, but you can disable them in your browser settings. Please note that disabling cookies may affect the functionality of our site.

We use a cookie banner on our site to inform visitors about cookie usage and obtain their consent.

4. Sharing Your Data

We do not sell, rent, or share your personal data for commercial purposes. However, we may share it with trusted external service providers such as payment processors, courier companies, and IT service providers. These entities are contractually obligated to protect your data.
We may also disclose your data if required by law or if you violate our Terms of Service.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct or update your data.
Withdraw consent for data processing at any time.
Object to certain uses of your data, such as direct marketing.
Request deletion or restriction of data processing in specific situations.

To exercise your rights, contact us at info@dekorzaly.com

6. Third-Party Services

Some external providers, such as payment processors, have their own privacy policies regarding the information we must provide to them. We recommend reviewing their policies to understand how they process your data.
Your data may be subject to the laws of the country where the external provider operates. After leaving our website or being redirected to a third-party site, this policy no longer applies.

7. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon posting on the Site.

If we make any significant changes to this Policy, we will notify you here so you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, user data may be transferred to the new owners so we can continue selling products to the user.

Need Help? Contact Us

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM (CEST)

Email: info@dekorzaly.com
Phone: +447451294189
Contact Form: Form